Terms of Service

Terms of Service

Effective Date: 16 June 2025

Last Updated: 16 June 2025

Welcome to Dumb Monkey AI Academy, a digital learning platform operated by Enterprise Monkey Pty Ltd (ABN: [Insert ABN], “we”, “us”, or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, mobile app, content, tools, community features, and any related services (collectively, the “Platform”).

By accessing or using the Platform (whether via app or web), you agree to be bound by these Terms. If you do not agree, please do not use the Platform.

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1. Eligibility

To use Dumb Monkey AI Academy, you must be at least 18 years old or the age of legal majority in your jurisdiction. By using the Platform, you represent and warrant that you meet this requirement.

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2. Account Registration

To access most features, you’ll need to create an account. When registering, you agree to:

• Provide accurate and complete information (name, email, role, organisation)
• Keep your login credentials confidential
• Be responsible for all activity under your account

You may not share your account or use someone else’s account.

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3. Platform Features

Our Platform includes a mix of free and paid features, including:

• Video courses and tutorials
• Prompt packs, templates, and downloadable resources
• AI tools and walkthroughs
• Community interaction via Skool
• Live events, workshops, and Q&As

We reserve the right to modify or discontinue any features at our discretion.

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4. Payment and In-App Purchases

Certain resources or features may require a one-time payment or subscription. Pricing is displayed in Australian Dollars (AUD) and is subject to change.

All purchases are final and non-refundable, except where required by Australian Consumer Law.

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5. Prohibited Conduct

You agree not to:

• Use the Platform for illegal, harmful, or abusive purposes
• Upload or share content that is misleading, offensive, or infringes on others’ rights
• Reverse-engineer, duplicate, or commercially exploit our materials
• Interfere with system security or attempt to access restricted areas
• Impersonate other users or misrepresent your affiliation

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6. Intellectual Property

All content—including text, video, tools, branding, and design—is the intellectual property of Enterprise Monkey Pty Ltd or its licensors. Use of the Platform does not grant you ownership or redistribution rights.

You may not reproduce, distribute, or create derivative works without written permission.

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7. Privacy and Data Use

We collect and process your personal information (e.g., name, email, role, organisation, and usage data) in line with our Privacy Policy. By using the Platform, you consent to this collection and use.

We do not sell your data. We use it to improve your learning experience and platform functionality.

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8. Third-Party Tools

Our Platform may integrate with third-party services such as:

• Stripe or other payment gateways

Your use of these services is also subject to their respective terms and policies.

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9. Availability and Updates

We aim to keep the Platform running smoothly but do not guarantee uninterrupted access. Features may change or become unavailable due to updates or maintenance.

We are not liable for any loss of data or access caused by interruptions or changes.

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10. Termination

We may suspend or permanently terminate your account without notice if:

• You breach these Terms
• You engage in misconduct or misuse
• Required by law or a third-party service partner

You may also delete your account at any time by contacting support.

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11. Disclaimers and Limitation of Liability

The Platform is provided “as is” without any warranties. To the fullest extent allowed by law:

• We disclaim all implied warranties (fitness, merchantability, etc.)
• We are not liable for any indirect, incidental, or consequential damages
• Your sole remedy is to stop using the Platform

Nothing in these Terms limits your rights under Australian Consumer Law.

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12. Governing Law

These Terms are governed by the laws of Victoria, Australia. Any disputes will be resolved in the courts of Victoria.

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13. Changes to Terms

We may update these Terms periodically. Continued use of the Platform after changes means you accept the updated Terms.

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14. Contact

Questions or concerns? Reach out to us at:

Enterprise Monkey Pty Ltd

Email: care@enterprisemonkey.com.au

Address: 13-35 Mackey Street, North Geelong, VIC 3125

Website: https://dumbmonkey.ai/

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Privacy Policy

Privacy Policy – Dumb Monkey AI Academy
Last updated 13 June 2025

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1. Who we are

Dumb Monkey AI Academy is operated by Enterprise Monkey Pty Ltd (ABN 20600090337), headquartered in Australia. We provide our community website and mobile apps (the “Services”) worldwide.

2. What information we collect

We collect and store the following personal information when you create an account, purchase a membership or otherwise use the Services:

• Basic details – name, email address, display photo, organisation name and role
• Payment-related identifiers – tokens or references generated by Stripe, Apple App Store or Google Play (we never see full card numbers)
• Technical data – IP address, device identifiers, browser type, operating system, time zone
• Tracking data – cookies, pixels and analytics from Google Tag Manager, GA4, Hotjar, Firebase and similar tools
• Usage data – course progress, page views, clicks, error logs
• Content – any posts, comments, messages or other material you upload

3. Why we use it

We process your information in order to:

• register your account and give you access to the community and courses;
• take payments and manage subscriptions;
• send service emails, legally-permitted marketing and personalised recommendations;
• analyse performance, fix problems and improve features;
• protect our rights, prevent fraud and comply with law.

Our lawful bases include contract performance, legitimate interests, consent (where required) and legal obligations.

4. Who we share it with

We share information only when necessary with:

• Payment processors: Stripe, Apple Inc., Google LLC
• Service providers: Make (Integromat), HubSpot, analytics and advertising partners such as Google, Firebase, Meta and Hotjar
• Professional advisers and government authorities where the law requires

We do not sell personal information.

5. International transfers

All primary data are hosted on secure servers located in the United States. When data move across borders we rely on contractual safeguards such as Standard Contractual Clauses or equivalent protections.

6. Retention

Unless a longer period is required by law, we keep personal information for up to eight (8) years after your last interaction, then delete or anonymise it.

7. Your rights

Subject to local law you may have the right to access, correct, delete, restrict or export your data and to object to certain processing. You can delete your account and unsubscribe from emails at any time through your profile settings. We respond to verified requests within the time limits set by applicable privacy laws.

8. Security

We use administrative, technical and organisational measures such as encryption at rest and in transit, multi-factor authentication for administrators and regular security reviews. No method is flawless, but we work to keep your data safe.

9. Children

The Services are intended for users aged 18 and over. We do not knowingly collect data from children.

10. Changes

We may update this Privacy Policy occasionally. Material changes will be announced through the Services or by email.

11. Contact

To exercise your rights or ask a privacy question, contact:

Privacy Officer
Enterprise Monkey Pty Ltd
Email: privacy@enterprisemonkey.com.au
Postal: 13-35 Mackey Street, North Geelong, Victoria, Australia

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